When can I request a refund?
Refund eligibility depends on the product and its listed terms. Please contact us with your order details to request a review.
Can I cancel my order?
Contact us as soon as possible. Cancellation may be available before your order is dispatched; shipped orders may not be cancelable.
How are refunds processed?
Once approved, refunds are sent to the original payment method. Processing time may depend on your payment provider.
What if my item arrives damaged?
If your order arrives damaged or incorrect, contact us promptly with your order number and clear photos of the item.
How do I contact support?
For help with a cancellation or refund, contact our support team and include your order number and reason for your request.